How to View information about the HP printer By use HP Print and Scan Doctor

How to View information about the HP printer By use HP Print and Scan Doctor

 

You can use HP Print and Scan Doctor to view your printer information, such as printer model and serial number, firmware and software versions, page count, warranty status, and printhead information.
View this article to learn how to use hp print and scan doctor.
  1. On the desktop, double-click the HP Print and Scan Doctor icon to open the tool.
  2. Click Start on the Welcome screen.
  3. Select your printer, and then click Next.
    The Finding and Fixing Problems screen displays.
    Figure : Select your printer

    Select your printer

  4. In the HP Print and Scan Doctor window, click Printer.
    Figure : Click Printer in the HP Print and Scan Doctor window

    Click Printer in the HP Print and Scan Doctor window.

  5. In the drop-down menu, select Advanced Printer Data.
    Figure : Click Advanced Printer Data in the drop-down menu

    Click Advanced Printer Data in the drop-down menu.

  6. Review the information that displays to find the printer serial number, warranty status, and other information about the printer, or click Update Firmware to update the printer firmware.
    Figure : Example of the Advanced Printer Data window

    Example of the Advanced Printer Data window

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